Buy from déco et compagnie with confidence.
Our contract with you :
After you have placed your order we will send you an order acknowledgement by email. Our acceptance of your order and completion of our contract with you does not take place until the goods are dispatched to you. We will not be held wholly or partly responsible for any circumstances beyond our reasonable control, which cause the delay or failure to deliver the goods or services, or to comply with any other obligation.
When goods are in our warehouse and are in stock we deliver within 3-10 working days of approving your order. If delivery is likely to be longer, we will give you a likely delivery date. If, for example, an item is unavailable, we may advise you par E-mail and propose you an alternative if the original good is definitvely out of order. We reserve the right to accept in part or in full, or decline, any order or request.
Your use of the products
All our products are for domestic use only. If you intend to use them for business, then you must check that they are suitable. You may also invalidate any warranty if the products are used for business purposes.
Whether products have been used for domestic or business purposes, deco et compagnie does not, by law, limit or exclude its liability for death or personal injury caused by negligence, breach of duty, gross negligence or willful misconduct. This clause does not affect your statutory rights as a consumer.
Returning goods to us
You have 7 days from the receipt of your order in which to return any item to us. They must be in their original condition. Once we have received your returned goods, we will reship the same good for free or refund your money in full, using the same method by which you paid for them.
IMPORTANT : When your parcel is being delivered, you have to make sure that the parcel is in good condition, and corresponds to your delivery slip. If you notice a defective packaging, a crushed, open parcel or which seems to you litigious, note precise reserves on the delivery slip. If the parcel is apparently damaged, we ask you to refuse it, to leave it to the carrier, or to refuse it at the post office, then to inform quickly decoetcompagnie.com.
Trading Area and VAT
All prices include VAT unless the product is exempt. No discount will be given on products where VAT is not chargeable, nor accountable to HM Customs & Excise or similar authority within the European Union. Where VAT is chargeable, we reserve the right to amend our prices to reflect any changes in VAT that may occur. The new price will be shown on the product page on the site, your order confirmation email and delivery note.
Cookies are pieces of data that a website can send to your browser and may then be stored on your system. They show which pages on a site you have seen and any advertisements that may be placed on them. They also help us identify which are the most popular areas of our site and those which need to be improved to make them easer to use. Most web browsers automatically accept cookies. You do not have to accept cookies and can set up your web browser to automatically notify you when you receive a cookie. This will give you the opportunity to decide whether or not to accept it.
Consumer Protection (Distance Selling) Regulations 2000
déco et compagnie gives 14 days in which customers can cancel or return any item in their order.
Copyright and Trademark
The use of Trademarks advertising our merchandise should not be taken as indicating the merchandise's country of origin.
Alteration to the Terms and Conditions, Waiver & Governing Law
We reserve the right to amend these terms and conditions if necessary. You will be subject to the terms and conditions at the time that you use the website unless any change is required by law or government authority. If any of these terms and conditions is deemed invalid or unenforceable by any competent authority, that condition will be removed. This will not affect any of the remaining terms and conditions. Any delay or failure by us to exercise our legal rights within our contract with you should not be seen as a waiver of our legal rights. These terms and conditions and the contract between you and us will be governed by the laws of France and any disputes will be resolved exclusively in the French courts.