Shipping charges will apply on all orders and will be added to your credit card bill.
In case of unusual volume or weight, the shipping of furniture, mirrors or carpets can require specific carrier services if sent outside mainland France. In such cases, transportation costs calculated on your order may require adjustments that would be communicated to you prior to shipping.
We do not deliver to P.O. Box addresses.
Customer payments will be processed prior to the delivery of products.
Delivery of a customer's order is subject to the rules of the shipping company. In the event that the customer is absent at the time of delivery, it is the customer's responsibility to retrieve the products according to the rules set out by the delivery company. déco et compagnie, through the delivery company, will deliver the products only to the address the customer indicated in their order.
Shipping and handling charges are charged on a per order basis.
Delivery of a customer's order will be made as soon as possible after the order is placed, and payment has been verified. Shipping time and shipping charges may vary according to the availability of products.
The number of days required for order processing and delivery, is estimated, but is not guaranteed. Orders to small centres or remote locations may require extra shipping time. In addition, extreme weather conditions and seasonal peaks may cause delivery delays.
If you are unavailable to sign for the delivery and a safe drop location is not available, the courier will leave you a notification card to indicate how to obtain your order. If you live in an apartment or condominium, you may be required to pick up your parcel in the lobby of your building. If your regular mail is serviced by a Community Mailbox, Group Mailbox, General Delivery, or RR #, you may be required to pick up your parcel at your local post office or agent. A Delivery Notice card will be left in your mail receptacle to inform you of the parcel.
IMPORTANT : When your parcel is being delivered, you have to make sure that the parcel is in good condition, and corresponds to your delivery slip. If you notice a defective packaging, a crushed, open parcel or which seems to you litigious, note precise reserves on the delivery slip. If the parcel is apparently damaged, we ask you to refuse it, to leave it to the carrier, or to refuse it at the post office, then to inform quickly decoetcompagnie.com. If you accept a damaged delivery, we won't be able to offer you refund.
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